Spec
The plain-English brief the bot starts fromWrite what you'd tell a new hire on day one.
The spec is a markdown brief: who the customer is, what the agent is for, what success looks like, what NOT to do. No XML schema, no JSON DSL. Just the same conversation you'd have if you were onboarding a junior teammate.
Promoting a spec runs a checklist — required fields, scope boundaries, language & currency — before it can move forward.
Customer: Brunner Immobilien AG, Zug
Size: 14 people, 320 properties
## Job
Read every inbound leasing enquiry, qualify it
(budget, move-in date, household), draft a
reply in the operator's voice, and route to
Lukas via Telegram for one-tap approval.
## Must not
- Quote rent. Ever.
- Send any email without operator approval.
- Schedule viewings outside business hours.