Embed & discover
We sit with the people doing the work. We map the real process — not the org-chart version: the exceptions, the workarounds, the systems it actually touches, and the moments where judgment matters.
We embed with your team, map the real work, integrate the systems it touches, prove expected and forbidden behavior, and operate the exact tested release after launch.
Every engagement follows the same disciplined path: from the work as it happens today to an agent that moves a number your team cares about, under rules you can inspect.
We sit with the people doing the work. We map the real process — not the org-chart version: the exceptions, the workarounds, the systems it actually touches, and the moments where judgment matters.
We design the agent system and integrate it with your existing tooling — email, calendars, ERP, ticketing, line-of-business systems. Its tools, allowed side effects, approval points, and data boundaries are explicit from day one.
Before launch, the agent runs QA scenarios with expected and forbidden behavior — the message it must draft, the send it must hold, the record it must never touch. Test runs execute in a real deployed environment and produce per-scenario evidence you can inspect.
The proven release goes live on Deflation's managed runtime with its own worker identity. Customer-infrastructure deployment is available by engagement where the operating boundary requires it. Only the release that passed is the release that runs.
After launch, you see everything: activity traces for every action, approval gates on anything consequential, cost observability per agent. When your business changes, we patch the agent — as part of the engagement, not a new project.
Every engagement ships on Deflation. The process map, integrations, harness, evaluations, deployment controls, and operating evidence remain in one system instead of disappearing into project work.
Sign-off is a set of passed scenarios you can replay — expected behavior observed, forbidden behavior never emitted.
scenarios passed · violations 0
Outbound messages, record changes, payments — anything that matters waits for a named human. Nothing lands unapproved.
send held → awaiting approval
Every step the agent takes leaves a trace: what triggered it, what it did, what changed. Auditable by your team, any time.
action.executed · fact-backed
The agent is not a black box in a consultant's drawer. It runs on a versioned, inspectable runtime — with a rollback always retained.
release 4 → live · undo: release 3
At the end of an engagement, these exist — in writing, in version control, and in production.
The real workflow as it runs today — steps, exceptions, systems, and decision points, signed off by your team.
Context, tools, integrations, and approval policy as inspectable, versioned configuration — not tribal knowledge.
Scenario runs showing correct behavior happened and forbidden behavior did not — with the raw evidence retained.
Live in your process on Deflation's managed runtime, with customer-infrastructure deployment available by engagement.
Activity, pending approvals, and costs in one place — every action your agent takes, visible to the people accountable.
Monitoring, support, and patches as your business changes — the agent stays correct after launch, not just at launch.
This is a founder-led practice, not a bench of consultants. We keep the number of concurrent engagements deliberately small so each one gets the people who built the platform.
The people who built Deflation are the people in the room. No handoff to a delivery team you never met.
We run a small number of engagements at a time. If we are at capacity, we say so and offer the next slot.
Based in Switzerland. On-site embedding is possible across the DACH region; remote works everywhere.
Every engagement runs on our own platform — everything we learn hardens the product.
Repetitive, rule-bounded, high-volume back-office work first: intake and triage, drafting responses and documents, data entry across systems, reconciliation, scheduling. If your team can describe the rules and the exceptions, we can build a harness for it. We start with one process, prove it, then expand.
We define the required systems, records, tools, side effects, and approval points before launch. Consequential actions sit behind approval gates and leave evidence. Managed deployment is available now; customer infrastructure, regional hosting, and model choice are scoped by engagement. Fully private deployment is a roadmap direction, not a default claim.
The first working agent arrives in weeks, not quarters. The exact timeline depends on the process and the systems it touches — we scope it honestly in the discovery call, and you see evidence at every stage rather than waiting for a big reveal.
An engagement fee for the embedded build, plus platform usage for the running agent. Both depend on the scope of the process — we put a concrete number on it in the discovery call, before any commitment.
We do, under the operations agreement: monitoring, support, and patches as your business changes. Approvals always stay with your team. Customer-infrastructure operation is available when agreed during discovery.
Thirty minutes. You describe the process that eats your team's week; we tell you honestly whether an agent can carry it — and what the engagement would look like.
A human reads every message. No autoresponder, no drip sequence.